Privacy Policy

Pockpal · last updated 28 October 2026

This policy explains what Pockpal, our iPhone app with a little character that lives on your phone, does with your information. The short version: there is no account, no ads and no tracking, we never sell anything about you, and almost everything stays on your phone.

What stays on your phone

• Your character, the name and pronouns you give it, its moods, hearts and your settings.
• Photos you pick for the pet twin feature. They are read on your phone and never uploaded.
• Your battery level and charging state, which the app reads to make the character react. They never leave your phone.

Weather (only if you type a city)

If you type a city, Apple's map service turns the name into map coordinates (Apple's privacy policy covers that step). The app rounds them to about 1 km and asks our small weather server for today's forecast. Our server asks MET Norway (the Norwegian Meteorological Institute) for that rounded spot. Our server keeps no logs and only holds each rounded spot's forecast for up to about 6 hours so it doesn't ask twice. Nothing here is linked to you. Weather data from MET Norway (CC BY 4.0).

Purchases

Purchases are handled by Apple; we never see your payment details. To unlock what you bought, the app uses RevenueCat, which receives a random app ID and your purchase record, never your name or email.

Usage numbers and crash reports

To find and fix problems, Pockpal sends anonymous usage numbers to PostHog: which setup steps and screens were used, which friend was picked, and whether a purchase started or finished. It sends no names, photos, pet names, places or email. When the app crashes or freezes, it sends a report to Sentry with the device model, iOS version and where in the app it stopped. Both use a random ID made on your phone that is not linked to you, and neither is used for ads or tracking. There is no screen recording. You can turn both off any time in the app: Fit tab → Share anonymous usage.

Service providers

Our weather server and this website run on Cloudflare. Like any web service, Cloudflare, PostHog and Sentry see the connection's network address when something arrives; we don't use it to identify you. Apple, MET Norway, RevenueCat, PostHog and Sentry each follow their own privacy policies.

Security

Everything the app sends goes over encrypted connections (HTTPS). Data on your phone is protected by iOS.

Children

The app is not made for children under 13, and we don't knowingly collect personal information from anyone.

Changes

If this policy changes, the new version will be posted on this page with a new date.

Contact

Questions? Email support@scoutkit.io.